Legal

Privacy Policy

Last updated: June 2026

About This Policy

This Privacy Policy explains how Marbella Website Design and Development, operated by Ben Coupland, collects, uses and protects your personal data when you visit marbellawebsitedesign.es or get in touch through this website.

Ben Coupland is the data controller for the personal information collected through this website. This policy is written in accordance with the EU General Data Protection Regulation (GDPR) and applicable Spanish data protection law.

Please read this policy carefully. If you have any questions, you can contact me directly using the details at the bottom of this page.

What Data I Collect

I collect personal data only when you actively provide it, or when it is collected automatically as part of normal website operation.

Information You Provide

When you use the contact form on this website, the following information may be collected:

  • Your name
  • Your email address
  • Your phone number (optional)
  • Your message or enquiry
  • The subject or type of enquiry

Information Collected Automatically

When you visit this website, certain technical and usage data may be collected automatically. This may include:

  • Your IP address
  • Browser type and version
  • Device type and operating system
  • Pages visited and time spent on pages
  • Referring website or traffic source
  • Approximate geographic location (country or region level)

This data is collected via Google Analytics and Google Tag Manager if analytics cookies have been accepted. It does not directly identify you.

How I Use Your Data

Personal data collected through this website is used only for the purposes set out below. I do not sell or share your data with third parties for marketing purposes.

Purpose Data Used Legal Basis
Responding to your enquiry or message Name, email, phone, message Legitimate interest / pre-contractual steps
Providing website design, development or related services you request Name, email, phone, message Contractual necessity
Understanding how visitors use this website and improving it Usage and device data (via Google Analytics / Google Tag Manager) Consent (analytics cookies)
Protecting contact forms against spam or misuse Form submission data, session data Legitimate interest

How Long I Keep Your Data

I keep personal data only for as long as it is necessary for the purpose it was collected or as required by applicable law.

  • Enquiry and contact form data is kept for as long as reasonably needed to respond to and manage the enquiry, and for a reasonable period afterwards in case of follow-up.
  • If a working relationship begins, relevant information may be retained for the duration of the project and for a reasonable period after completion.
  • Website usage data collected via Google Analytics is retained according to Google's data retention settings, usually 2 or 14 months depending on the settings configured.

Once data is no longer needed, it is deleted or anonymised.

Third Parties

I do not sell your personal data to third parties. In limited circumstances, data may be passed to or processed by third-party services as described below.

Google Analytics & Google Tag Manager

If you accept analytics cookies, website usage data is shared with Google Analytics and managed via Google Tag Manager, both services provided by Google LLC. This data does not directly identify you and is used to understand how visitors interact with the website.

Google may process this data on servers outside the EU. Google LLC participates in the EU-US Data Privacy Framework. For more information, see Google's Privacy Policy.

Hosting & Infrastructure

This website is hosted on a server. The hosting provider may process certain technical data as part of operating the infrastructure, such as server logs containing IP addresses. This is standard practice and is governed by the hosting provider's own privacy policy.

Email

Enquiries submitted through the contact form are sent to me by email. Email communication is processed via the email service provider used for this domain. Emails are not shared with any other third party.

Cookies

This website uses cookies. Essential cookies are used to make the website function correctly. Optional cookies, such as analytics cookies, are only used if you choose to accept them.

For full details of the cookies used on this website, please see the Cookie Policy.

Your Rights

Under the GDPR, you have the following rights in relation to your personal data:

Right What It Means
Right of access You can request a copy of the personal data held about you.
Right to rectification You can ask for inaccurate or incomplete data to be corrected.
Right to erasure You can ask for your personal data to be deleted where there is no longer a reason to hold it.
Right to restrict processing You can ask for processing of your data to be limited in certain circumstances.
Right to data portability You can request your data in a structured, commonly used format where processing is based on consent or contract.
Right to object You can object to processing based on legitimate interest, including profiling.
Right to withdraw consent Where processing is based on consent, you can withdraw it at any time. Withdrawal does not affect the lawfulness of processing before withdrawal.
Right to complain to a supervisory authority You have the right to lodge a complaint with a data protection authority if you believe your data has not been handled lawfully. In Spain, this is the Agencia Española de Protección de Datos (AEPD) at aepd.es. You may also contact the authority in your country of residence.

To exercise any of these rights, please get in touch using the contact details below. I will respond within one month. There is no charge for making a request.

Data Security

I take reasonable steps to protect personal data from unauthorised access, loss or misuse. Contact form submissions are protected against spam and cross-site request forgery. Communication between your browser and this website uses HTTPS encryption.

No method of electronic transmission or storage is completely secure. While I aim to protect your personal data, I cannot guarantee absolute security.

Changes & Contact

This Privacy Policy may be updated from time to time to reflect changes in how data is handled or changes in applicable law. The date at the top of this page shows when it was last reviewed. The latest version will always be available on this page.

If you have any questions about this Privacy Policy, want to exercise your data rights, or have a concern about how your data has been handled, please get in touch:

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